Thank you for choosing Afri access for your online shopping needs. We understand that receiving your order promptly and in excellent condition is crucial to your satisfaction. Please take a moment to review our shipping policy to ensure a seamless shopping experience.
1. Order Processing
– All orders are processed within 1 – 2 business days (excluding weekends and holidays) after receiving payment and order confirmation.
– Orders placed before 5:00pm will be processed on the same business day.
2. Shipping Methods:
– We offer several shipping options to accommodate your needs, including standard, expedited, and express shipping.
– Shipping costs are calculated based on the weight of your order and the destination. You can view the shipping cost at the checkout before finalizing your purchase.
3. Shipping Destinations:
– We currently ship to the USA, UK, Europe and Africa. If your location is not listed, please contact our customer support for assistance.
4. Shipping Times:
– Estimated delivery times vary based on the shipping method selected and the destination.
– Standard Shipping: [21 – 28] business days
– Expedited Shipping: [7 – 14] business days
– Express Shipping: [3 – 7] business days
– Please note that these are estimated delivery times, and actual delivery may vary due to unforeseen circumstances or delays beyond our control.
5. Order Tracking:
– Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your order using the provided tracking number on our website or the carrier’s website.
6. Shipping Delays:
– While we strive to meet the estimated delivery times, unforeseen circumstances such as weather conditions, customs delays, or other external factors may cause delays. We appreciate your understanding in such situations.
7. Shipping Notifications:
– You will receive email notifications at key stages of the shipping process, including order confirmation, shipment confirmation, and delivery confirmation.
8. Shipping Charges:
– Shipping charges are non-refundable, except in cases where we have made an error or there is a defect in the product.
9. International Shipping:
– For international orders, please be aware that customs duties and taxes may be applicable and are the responsibility of the recipient. We recommend checking with your local customs office for more information.
10. Contact Information:
– If you have any questions or concerns regarding your order’s shipping status, please contact our customer support at hello@afri-access.com.
By placing an order with Afri – access, you agree to the terms and conditions outlined in this shipping policy. We appreciate your business and are committed to providing you with the best possible shopping experience.
Thank you for shopping with us!
